The patient in 11 vomited all over the floor, 7 wants another glass of ice chips, 3 thinks the call light is a game show buzzer, the new doctor got lost trying to find his way back from lab, and the medics just called in a multiple causalty and are five minutes out.......It may sound like complete chaos to most, but to you, it's just another day ending in Y.  You're a nurse, you got this.